7plus Privacy Policy — Malaysia User Data Protection
7plus is committed to protecting the privacy and security of your personal information. This policy explains what data we collect, how it is used and protected, and your rights as a user of our platform in Malaysia.
Information Collected
We collect various types of information to provide and enhance the 7plus platform experience for users in Malaysia.
- Account Information: Name, email address, phone number, date of birth, and ID number required for account registration and verification.
- Device & Browser Information: Data such as IP address, browser type, operating system, and other technical details to ensure smooth and secure platform delivery.
- Payment Information: Financial transaction data, including MYR deposits and withdrawals, is retained for payment processing and audit purposes.
- Cookies and Tracking Technologies: We use cookies for session storage, usage tracking, and personalising the user experience.
- Usage Data: A log of your interactions with the platform, including pages visited and time spent, used for analysis and service improvement.
How We Use Your Information
The information collected is used to:
- Managing user accounts, including registration, identity verification, and customer support.
- Enabling deposit and withdrawal transactions and ensuring financial security.
- Complying with legal requirements and regulations applicable in Malaysia.
- Analysing and improving the user experience, including interface optimisation and delivery of relevant content.
- Safeguarding platform security and detecting suspicious or fraudulent activity.
We do not sell your personal information to third parties.
Cookies & Tracking Technologies
The 7plus platform uses cookies to improve site functionality and the user experience. These include:
- Session cookies helps maintain login sessions and smooth navigation.
- Performance cookies used to collect usage data for anonymised analysis.
- Third-party cookies including for targeted advertising purposes and social media integration.
You can manage cookie usage through your browser settings, though disabling certain cookies may affect your experience on our platform.
Data Storage & Security
Your personal information is stored using high-level security protocols, including SSL encryption and strict access controls. 7plus is committed to protecting your data against unauthorised access, loss, or misuse.
We retain your data only for as long as necessary for operational purposes and compliance with relevant Malaysian laws.
Sharing Information with Third Parties
We do not sell your personal information to third parties. However, your data may be shared with trusted service providers for transaction processing, identity verification, and technical support. All third parties are required to comply with strict security and privacy standards.
User Rights Regarding Personal Data
- Access: You have the right to request access to all personal information we hold about you.
- Correction: If your information is inaccurate, you may request a correction.
- Deletion: You may submit a request for the deletion of certain data, subject to applicable legal and contractual obligations.
- Tracking Opt-Out: You may opt out of certain cookies and tracking technologies through your browser settings.
Requests relating to personal data can be submitted through our support team at [email protected] or via live chat after logging in.
Changes to Privacy Policy
7plus reserves the right to update or amend this Privacy Policy at any time. Any changes will be published on this page and take effect immediately. Continued use of the platform after an update constitutes your acceptance of the revised policy.
To keep you informed of the latest updates, we encourage users to review this page periodically.